Is Your Vacation Affected?

We’re happy to report that each one our clients and suppliers are secure, and our first precedence is aiding our clients who’re at the moment in Fiji to return dwelling in addition to aiding our clients who’re as a consequence of journey to Fiji within the subsequent few days. The north coast of Viti Levu seems to have been hit the toughest, nonetheless preliminary experiences point out that many resorts haven’t been broken. We’re working by means of an inventory of our clients to contact and can be capable of advise you as new data is launched, nonetheless if you’re involved about your journey plans, you may e mail your advisor or name 1300 883 887.

Flights are again up and operating and the principle vacationer areas of Nadi, Denarau, the Coral Coast, Pacific Harbour and Suva are all superb. Whereas resorts on this space required some clear up after the storm, no injury has been reported and they’re working as normal. Transfers and cruises are additionally totally operational together with day cruises and dinner cruises. Among the smaller, outer-lying islands have been extra severely affected together with the Mamanucas, Yasawa Islands and resorts within the north. Communications are troublesome with some elements of Fiji proper now and in different areas they’re nonetheless down fully nonetheless, on the time of publication, the affected resorts are as follows.

Mamanucas

• Treasure Island – anticipated opening 14 March 2016
• Vomo Island Resort – to advise, anticipated opening 1 April 2016
• Mana Island Resort – sustained extreme injury, closed till the twenty eighth of July 2016
• Castaway Island – closed till additional discover

Yasawas

• Yasawa Island Resort & Spa – communications down

Northern Resorts

• Qamea Resort & Spa – open
• Matangi Island Resort – closed, anticipated opening 22 March 2016
• Jean-Michel Cousteau Resort – closed, communications troublesome and nonetheless assessing injury
• Paradise Taveuni – communications down
• Koro Solar Resort – nonetheless figuring out injury

What Do I Do Now?

In case your vacation is affected, we’ve in all probability already been in contact nonetheless we’re nonetheless working by means of the backlog of queries and issues. Your advisor will give you quite a lot of choices together with altering your dates, altering resorts or cancelling if you happen to choose. We’re nonetheless certain by the cancellation insurance policies of every property; nonetheless we’ve been working with lots of them to waive any charges related to this. We’re serving to everybody on a case-by-case foundation and are working with every shopper to see what choices swimsuit them finest.

Some inns are nonetheless charging cancellation or modification charges if purchasers do want to change their dates, and we’ve been serving to with the mandatory paperwork to try to make a declare by means of their insurance coverage suppliers the place vital. In case your vacation is affected, you’ll need to contact your insurance coverage supplier to see if this occasion is one thing that shall be coated beneath their coverage in case your vacation plans have been impacted.

We respect your endurance and understanding throughout this horrible time for the individuals of Fiji.

How Can I Assist?

Whereas some elements of Fiji are struggling, there are nonetheless giant elements of the island which can be unaffected. The easiest way to assist the individuals of Fiji to get again on their ft is to maintain any journey plans you might have needed to go to the island, or higher but e book a vacation Fiji. It’s not good now that Fiji will want you, however within the weeks and months that observe the clear up. The pleasant individuals of Fiji depend on the vacationer commerce and a drop in holidays to Fiji would solely be one other blow to their economic system. In case you are visiting, you too can assist by taking with you any donations of garments, toys and faculty provides resembling books and pencils. Regardless of the particles, the kids nonetheless snigger and play and the individuals of Fiji shall be so comfortable to see you – the grins on their faces say all of it.